Retail Sales Lead – Inspire Customers & Lead Team

Pop Mart; Durham (NC); On-site; USD 21,000 - 23,000; Part time

Benefits offered by this job

401k

Health insurance

Paid time off

Paid sick leave

Family leave

Job summary

POP MART in Durham is seeking a part-time Retail Sales Lead to guide daily store operations and coach the sales team. You will drive sales, deliver outstanding customer experiences, and ensure visual merchandising aligns with POP MART standards.

The role requires leadership or supervisory experience, strong communication skills, and a passion for designer toys and pop culture. Evening/weekend availability is expected.

Qualifications

• 1+ years of retail experience; leadership or supervisory experience preferred.
• Passion for designer toys, collectibles, art, anime, gaming, or pop culture is valued.
• Strong communication, coaching, and interpersonal skills.

Responsibilities

• Lead by example to deliver an exceptional customer experience and drive sales performance.
• Serve as Leader on Duty in the absence of Store Manager; support daily operations.
• Coach and motivate Sales Associates to achieve individual and store goals.
• Manage opening/closing procedures and ensure store policy compliance.
• Support visual merchandising, inventory control, and stockroom organization.
• Maintain a clean, safe, and visually compelling store environment.

Skills

Leadership

Customer service

Communication

POS proficiency

Education

High School Diploma or equivalent

Tools

POS system

Job description

POP MART in Durham is seeking a part-time Retail Sales Lead to guide daily store operations and coach the sales team. You will drive sales, deliver outstanding customer experiences, and ensure visual merchandising aligns with POP MART standards.

The role requires leadership or supervisory experience, strong communication skills, and a passion for designer toys and pop culture. Evening/weekend availability is expected.