Retail Sales Lead: Inspire Customers & Coach Team

J. Jill; Columbia Township (MO); On-site; USD 22,000 - 26,000; Full time

Benefits offered by this job

Hourly pay incentives

Associate discount

Inclusive team culture

Employee assistance program

Paid time off

Job summary

J.Jill is seeking a Sales Lead to support store leadership, drive sales, and coach team members while delivering an exceptional shopping experience. You will build genuine connections with customers and embrace an inclusive culture that celebrates women.

You’ll work in a fast-paced retail environment, maintaining product knowledge, coaching staff, and contributing to sales targets while accepting a flexible schedule including weekends and evenings.

Qualifications

• 1+ years of retail experience, preferably in women’s specialty retail or a strong sales, customer-obsessed environment.
• Passion for customer service and building meaningful relationships.
• Strong ability to support, inspire, and motivate a team.
• Proven track record of contributing to sales and customer engagement.
• Excellent communication skills and a positive, solution-oriented mindset.
• Ability to work a flexible schedule, including weekends, evenings and holidays.

Responsibilities

• Act as a role model by developing and maintaining strong customer relationships through genuine interactions.
• Support store leadership in driving sales and team performance.
• Provide coaching and support to ensure team success.
• Maintain deep knowledge of J.Jill’s products to assist customers in decisions.
• Assist with store operations, including opening/closing, visual merchandising, and inventory management.
• Address challenges with a solution-oriented mindset and support leadership.
• Communicate effectively across levels of the organization.
• Perform additional responsibilities to help the store succeed.

Skills

Retail experience

Customer service

Team leadership

Communication

Flexible schedule

Job description

J.Jill is seeking a Sales Lead to support store leadership, drive sales, and coach team members while delivering an exceptional shopping experience. You will build genuine connections with customers and embrace an inclusive culture that celebrates women.

You’ll work in a fast-paced retail environment, maintaining product knowledge, coaching staff, and contributing to sales targets while accepting a flexible schedule including weekends and evenings.