Retail Sales Lead: Inspire Sales & Team Growth

J.Jill; Washington (District of Columbia); On-site; USD 23,000 - 33,000; Full time

Benefits offered by this job

Store discount

Career growth

Inclusive team environment

Employee Assistance Program

Paid time off

Job summary

J.Jill is seeking a Sales Lead to support store leadership in driving sales and team support, delivering an exceptional shopping experience and meaningful customer connections. You will thrive in a fun, inclusive culture while maintaining product knowledge and a strong brand presence.

The role emphasizes coaching teammates, meeting sales targets, and engaging with the community to strengthen brand loyalty. Flexible scheduling benefits the store and customers alike.

Qualifications

• 1+ years of retail experience, preferably in women's specialty retail or a strong sales, customer-obsessed environment.
• Passion for customer service and building meaningful relationships.
• Strong ability to support, inspire, and motivate a team.
• Proven track record of contributing to sales and customer engagement.

Responsibilities

• Act as a role model by developing and maintaining strong customer relationships through genuine interactions. Support community engagement initiatives to strengthen brand presence.
• Assist in training and developing team members, leading by example, and providing coaching and support to ensure team success.
• Help drive store performance by identifying customer needs, providing personalized styling recommendations, and contributing to achieving sales targets.
• Maintain deep knowledge of J.Jill's products to support customers in making confident purchasing decisions.
• Assist with store operations, including opening and closing store, manager on duty, visual merchandising, floor sets, inventory management, and adherence to company policies.
• Take ownership of assigned responsibilities, proactively address challenges with a solution-oriented mindset, and support leadership in maintaining a meaningful customer experience.
• Navigate various communication settings across different levels of the organization, adjusting messaging to fit diverse audiences.
• Perform additional responsibilities as assigned to help your store be successful.

Skills

Retail experience

Customer service

Team leadership

Sales-driven

Job description

J.Jill is seeking a Sales Lead to support store leadership in driving sales and team support, delivering an exceptional shopping experience and meaningful customer connections. You will thrive in a fun, inclusive culture while maintaining product knowledge and a strong brand presence.

The role emphasizes coaching teammates, meeting sales targets, and engaging with the community to strengthen brand loyalty. Flexible scheduling benefits the store and customers alike.