Retail Sales Lead — Inspire Teams & Elevate Service

J.Jill; Atlanta (GA); On-site; USD 16,000 - 23,000; Full time

Benefits offered by this job

Competitive hourly wage

Associate discount

Career growth opportunities

Supportive team environment

Employee Assistance Program

Group discounts

Paid time off and sick leave

Job summary

J.Jill is seeking a Sales Lead to drive sales and support store leadership in delivering an exceptional shopping experience. You will foster authentic connections with customers and mentor team members to achieve targets while upholding our inclusive culture.

The role requires a passion for customer service, strong communication, and the ability to work a flexible schedule, including weekends and evenings. Competitive pay and growth opportunities are available in a collaborative store

Qualifications

• 1+ years of retail experience, preferably in women’s specialty retail or a strong sales, customer-obsessed environment.
• Passion for customer service and building meaningful relationships.
• Strong ability to support, inspire, and motivate a team.
• Proven track record of contributing to sales and customer engagement.
• Excellent communication skills and a positive, solution-oriented mindset.

Responsibilities

• Act as a role model by developing and maintaining strong customer relationships through genuine interactions.
• Assist in training and developing team members, leading by example, and providing coaching and support to ensure team success.
• Help drive store performance by identifying customer needs, providing personalized styling recommendations, and contributing to achieving sales targets.
• Maintain deep knowledge of J.Jill’s products to support customers in making confident purchasing decisions.
• Assist with store operations, including opening and closing store, manager on duty, visual merchandising, floor sets, inventory management, and adherence to company policies.
• Take ownership of assigned responsibilities, address challenges with a solution-oriented mindset, and support leadership in maintaining a meaningful customer experience.

Skills

Customer service

Sales

Team leadership

Job description

J.Jill is seeking a Sales Lead to drive sales and support store leadership in delivering an exceptional shopping experience. You will foster authentic connections with customers and mentor team members to achieve targets while upholding our inclusive culture.

The role requires a passion for customer service, strong communication, and the ability to work a flexible schedule, including weekends and evenings. Competitive pay and growth opportunities are available in a collaborative store