Retail Sales Lead & Guest Experience Coach (Big & Tall)

DXL Group; Jacksonville (FL); On-site; USD 18,000 - 25,000; Full time

Benefits offered by this job

Quarterly bonuses

Job summary

DXL Group, the largest specialty retailer of men's Big + Tall apparel, seeks a Retail Sales Associate, Key Holder in Jacksonville, FL. You will engage guests with personalized service, apply product knowledge across private labels and name brands, and coach teammates to hit sales goals in a fast-paced setting.

Join a team that rewards performance with quarterly bonuses and values long-term relationships with guests.

Qualifications

• High school diploma or equivalent (college/university degree helpful not required).
• Demonstrates superior customer service techniques and experience with problem/ complaint resolution.
• Ability to lift up to 10 lbs. and move up to 50 lbs.

Responsibilities

• Ensure each guest feels welcomed by spending quality time, asking questions in order to learn about his/her needs, preferences and lifestyle.
• Serve as a product knowledge expert with the ability to sell and market a broad range of apparel, including private labels, name brands, and tailored clothing.
• Assist with building a superior customer-focused sales team by providing on-going coaching and training for selling skills, behaviors, and operational procedures

Skills

Customer service

Product knowledge

Coaching

Education

High school diploma

Job description

DXL Group, the largest specialty retailer of men's Big + Tall apparel, seeks a Retail Sales Associate, Key Holder in Jacksonville, FL. You will engage guests with personalized service, apply product knowledge across private labels and name brands, and coach teammates to hit sales goals in a fast-paced setting.

Join a team that rewards performance with quarterly bonuses and values long-term relationships with guests.