Retail Sales Lead & Key Holder — Bonus Eligible

DXL Group; Mays Landing (NJ); On-site; USD 23,419 - 30,307; Full time

Job summary

DXL Group, the largest specialty retailer of men's Big + Tall apparel, is looking for a Retail Sales Associate, Key Holder who is committed to building long term relationships with guests by providing an experience unmatched by other retailers.

Key responsibilities include greeting guests, asking questions to learn their needs, serving as a product knowledge expert across brands, and coaching team members to achieve goals; this fast‑paced environment rewards performance with quarterly bonuses

Qualifications

• High school diploma or equivalent required; college degree helpful.
• Demonstrates superior customer service techniques and experience with problem/complaint resolution.
• Ability to lift up to 10 lbs. and move up to 50 lbs.

Responsibilities

• Greet guests and learn their needs to tailor recommendations.
• Provide product knowledge across brands and private labels.
• Coach and train team members on selling skills and store procedures.

Skills

Customer service

Upselling

Coaching

Sales knowledge

Problem resolution

Education

High school diploma or equivalent

College/university degree helpful

Job description

DXL Group, the largest specialty retailer of men's Big + Tall apparel, is looking for a Retail Sales Associate, Key Holder who is committed to building long term relationships with guests by providing an experience unmatched by other retailers.

Key responsibilities include greeting guests, asking questions to learn their needs, serving as a product knowledge expert across brands, and coaching team members to achieve goals; this fast‑paced environment rewards performance with quarterly bonuses