Retail Sales Lead & Coach (Big & Tall)

DXL Group; Euless (TX); Sur place; USD 28 000 - 36 000; Plein temps

Avantages offerts par ce poste

Quarterly bonuses

Résumé du poste

DXL Group, the largest specialty retailer of men's Big + Tall apparel, is seeking a Retail Sales Associate, Key Holder dedicated to delivering unmatched guest experiences. You will welcome guests, learn their needs, and guide them through a broad range of apparel, including private labels and tailored clothing.

You will coach team members on selling skills, behaviors, and operational procedures to build a high-performance sales force in a fast-paced store environment.

Qualifications

• High school diploma or equivalent (college/university degree helpful not required).
• Demonstrates superior customer service techniques and experience with problem/ complaint resolution
• Ability to lift up to 10 lbs. and move up to 50 lbs.

Responsabilités

• Ensure each guest feels welcomed by spending quality time, asking questions in order to learn about his/her needs, preferences and lifestyle
• Sell and market a broad range of apparel, including private labels, name brands, and tailored clothing
• Assist with building a superior customer-focused sales team by providing on-going coaching and training for selling skills, behaviors, and operational procedures

Connaissances

Customer service

Coaching

Product knowledge

Formation

High school diploma

Description du poste

DXL Group, the largest specialty retailer of men's Big + Tall apparel, is seeking a Retail Sales Associate, Key Holder dedicated to delivering unmatched guest experiences. You will welcome guests, learn their needs, and guide them through a broad range of apparel, including private labels and tailored clothing.

You will coach team members on selling skills, behaviors, and operational procedures to build a high-performance sales force in a fast-paced store environment.