Retail Sales Lead & Coach (Big & Tall)

DXL Group; Euless (TX); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Quarterly bonuses

Job summary

DXL Group, the largest specialty retailer of men's Big + Tall apparel, is seeking a Retail Sales Associate, Key Holder dedicated to delivering unmatched guest experiences. You will welcome guests, learn their needs, and guide them through a broad range of apparel, including private labels and tailored clothing.

You will coach team members on selling skills, behaviors, and operational procedures to build a high-performance sales force in a fast-paced store environment.

Qualifications

• High school diploma or equivalent (college/university degree helpful not required).
• Demonstrates superior customer service techniques and experience with problem/ complaint resolution
• Ability to lift up to 10 lbs. and move up to 50 lbs.

Responsibilities

• Ensure each guest feels welcomed by spending quality time, asking questions in order to learn about his/her needs, preferences and lifestyle
• Sell and market a broad range of apparel, including private labels, name brands, and tailored clothing
• Assist with building a superior customer-focused sales team by providing on-going coaching and training for selling skills, behaviors, and operational procedures

Skills

Customer service

Coaching

Product knowledge

Education

High school diploma

Job description

DXL Group, the largest specialty retailer of men's Big + Tall apparel, is seeking a Retail Sales Associate, Key Holder dedicated to delivering unmatched guest experiences. You will welcome guests, learn their needs, and guide them through a broad range of apparel, including private labels and tailored clothing.

You will coach team members on selling skills, behaviors, and operational procedures to build a high-performance sales force in a fast-paced store environment.