Retail Sales Lead & Key Holder

DXL Group; Florida; On-site; USD 18,000 - 22,000; Full time

Job summary

DXL Group, the largest specialty retailer of men's Big + Tall apparel, is seeking a Retail Sales Associate, Key Holder who is committed to building lasting relationships with guests by delivering an unmatched shopping experience.

In this role you will welcome guests, learn their needs, and leverage product knowledge to drive sales across a broad range of apparel, including private labels and tailored clothing. You will coach teammates to enhance selling skills and operational procedures.

Qualifications

• Superior customer service techniques and experience with problem/ complaint resolution.
• Ability to learn about guest needs and tailor recommendations.
• Coaching and training for selling skills, behaviors, and procedures.

Responsibilities

• Welcome guests by spending quality time and asking questions to learn needs and preferences.
• Sell and market a broad range of apparel with strong product knowledge.
• Coach team members to improve selling skills and operational procedures.

Skills

Customer service techniques

Problem resolution

Product knowledge

Coaching teammates

Education

High school diploma or equivalent

Job description

DXL Group, the largest specialty retailer of men's Big + Tall apparel, is seeking a Retail Sales Associate, Key Holder who is committed to building lasting relationships with guests by delivering an unmatched shopping experience.

In this role you will welcome guests, learn their needs, and leverage product knowledge to drive sales across a broad range of apparel, including private labels and tailored clothing. You will coach teammates to enhance selling skills and operational procedures.