Retail Sales Lead & Key Holder - Big & Tall, Bonus Eligible

DXL Group; Morrow (GA); On-site; USD 17,000 - 22,000; Full time

Job summary

DXL Group is seeking a Retail Sales Associate, Key Holder who will build long-term relationships with guests by delivering an unmatched shopping experience. You will actively learn guest needs, promote our apparel range including private labels and brands, and coach team members to achieve sales goals in a fast-paced setting.

The role emphasizes customer service, product knowledge, and ongoing coaching to drive performance while maintaining store operations and a guest-first approach.

Qualifications

• High school diploma or equivalent; college/university degree helpful not required.
• Superior customer service techniques and experience with problem resolution.
• Ability to lift up to 50 lbs.

Responsibilities

• Welcome guests, learn their needs, and tailor recommendations.
• Serve as product knowledge expert across a broad range of apparel and brands.
• Provide coaching and training to team to improve selling skills and procedures.

Skills

Customer service

Problem resolution

Physical stamina

Education

High school diploma or equivalent

College/university degree helpful

Job description

DXL Group is seeking a Retail Sales Associate, Key Holder who will build long-term relationships with guests by delivering an unmatched shopping experience. You will actively learn guest needs, promote our apparel range including private labels and brands, and coach team members to achieve sales goals in a fast-paced setting.

The role emphasizes customer service, product knowledge, and ongoing coaching to drive performance while maintaining store operations and a guest-first approach.