Retail Sales Lead - Elevate the Collectibles Experience

Pop Mart; United States; On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

401k

Health insurance

Paid time off

Job summary

POP MART in Sono Collection is seeking a Retail Sales Lead to guide the store team, deliver exceptional customer experiences, and drive daily operations with integrity. As Leader on Duty when managers are away, you will coach associates, promote exclusive collections, manage inventory, and ensure accurate POS transactions while maintaining a vibrant, welcoming store environment.

The role requires strong communication, a passion for pop culture, and flexibility to work evenings, weekends, and

Qualifications

• 1+ years of retail experience with leadership or supervisory duties.
• High school diploma or equivalent required.
• Able to work evenings, weekends, and holidays.

Responsibilities

• Lead by example to deliver an exceptional customer experience.
• Coach sales associates to meet store performance goals.
• Achieve store sales KPIs and promote key product lines.
• Execute opening and closing procedures with accuracy.
• Maintain clean, organized, and visually compelling store.
• Support inventory, receiving, replenishment, and shrink control.
• Represent POP MART brand at events and in-store experiences.

Skills

Leadership

Customer service

Education

High School Diploma

Job description

POP MART in Sono Collection is seeking a Retail Sales Lead to guide the store team, deliver exceptional customer experiences, and drive daily operations with integrity. As Leader on Duty when managers are away, you will coach associates, promote exclusive collections, manage inventory, and ensure accurate POS transactions while maintaining a vibrant, welcoming store environment.

The role requires strong communication, a passion for pop culture, and flexibility to work evenings, weekends, and