Retail Sales Lead - Elevate Experience & Team Growth

J.Jill; Washington (District of Columbia); On-site; USD 23,000 - 33,000; Full time

Benefits offered by this job

Employee discount and growth potential

Full benefits package

Employee Assistance Program

Career growth opportunities

Inclusive team culture

Job summary

J.Jill in Washington, DC is seeking a Sales Lead to support store leadership in driving sales and team performance while delivering a meaningful customer experience. You will thrive in a fun, inclusive culture as you create authentic connections with customers in our store and community.

As a Sales Lead, you will coach and develop team members, identify customer needs, and help achieve sales targets while maintaining product knowledge and adherence to store policies.

Qualifications

• 1+ years of retail experience, preferably in women’s specialty retail or a strong sales, customer-obsessed environment.
• Passion for customer service and building meaningful relationships.
• Strong ability to support, inspire, and motivate a team.
• Proven track record of contributing to sales and customer engagement.
• Excellent communication skills and a positive, solution-oriented mindset.
• Ability to work a flexible schedule, including weekends, evenings, and holidays.

Responsibilities

• Act as a role model by developing and maintaining strong customer relationships through genuine interactions. Support community engagement initiatives to strengthen brand presence.
• Assist in training and developing team members, leading by example, and providing coaching and support to ensure team success.
• Help drive store performance by identifying customer needs, providing personalized styling recommendations, and contributing to achieving sales targets.
• Maintain deep knowledge of J.Jill’s products to support customers in making confident purchasing decisions.
• Assist with store operations, including opening and closing store, manager on duty, visual merchandising, floor sets, inventory management, and adherence to company policies.
• Take ownership of assigned responsibilities, proactively address challenges with a solution-oriented mindset, and support leadership in maintaining a meaningful customer experience.
• Navigate various communication settings across different levels of the organization, adjusting messaging to fit diverse audiences.
• Perform additional responsibilities as assigned to help your store be successful.

Skills

Customer service

Sales growth

Team leadership

Communication

Flexibility

Job description

J.Jill in Washington, DC is seeking a Sales Lead to support store leadership in driving sales and team performance while delivering a meaningful customer experience. You will thrive in a fun, inclusive culture as you create authentic connections with customers in our store and community.

As a Sales Lead, you will coach and develop team members, identify customer needs, and help achieve sales targets while maintaining product knowledge and adherence to store policies.