Sales Lead - Elevate Customer Experience & Team Growth

The J.Jill Group; Huntsville (AL); On-site; USD 19,000 - 23,000; Full time

Benefits offered by this job

Competitive pay

Associate discount

Career growth

Inclusive team environment

Employee Assistance Program

Paid time off

Job summary

J.Jill is seeking a Sales Lead to drive sales and support store leadership while delivering an exceptional customer experience. You will foster meaningful connections within the store and community, training teammates and modeling engagement that aligns with our inclusive culture.

You will help coach staff, maintain product knowledge, and execute store operations to meet performance goals, including achieving sales targets and ensuring a welcoming environment for customers.

Qualifications

• 1+ years of retail experience, preferably in women’s specialty retail or a strong sales, customer-obsessed environment.
• Passion for customer service and building meaningful relationships.
• Strong ability to support, inspire, and motivate a team.
• Proven track record of contributing to sales and customer engagement.
• Excellent communication skills and a positive, solution-oriented mindset.
• Ability to work a flexible schedule, including weekends, evenings, and holidays.

Responsibilities

• Act as a role model by developing and maintaining strong customer relationships through genuine interactions.
• Assist in training and developing team members, leading by example, and providing coaching and support to ensure team success.
• Help drive store performance by identifying customer needs, providing personalized styling recommendations, and contributing to achieving sales targets.
• Maintain deep knowledge of J.Jill’s products to support customers in making confident purchasing decisions.
• Assist with store operations, including opening and closing store, manager on duty, visual merchandising, floor sets, inventory management, and adherence to company policies.
• Take ownership of assigned responsibilities, proactively address challenges with a solution-oriented mindset, and support leadership in maintaining a meaningful customer experience.
• Navigate various communication settings across different levels of the organization, adjusting messaging to fit diverse audiences.

Skills

Retail experience

Customer service

Sales driven

Communication skills

Team motivation

Job description

J.Jill is seeking a Sales Lead to drive sales and support store leadership while delivering an exceptional customer experience. You will foster meaningful connections within the store and community, training teammates and modeling engagement that aligns with our inclusive culture.

You will help coach staff, maintain product knowledge, and execute store operations to meet performance goals, including achieving sales targets and ensuring a welcoming environment for customers.