Sales Lead - Elevate Customer Experience & Team Growth

The J.Jill Group; Greenville (DE); On-site; USD 29,000 - 36,000; Full time

Benefits offered by this job

Hourly wage

Associate discount

Team environment

Employee Assistance Program

Paid time off

Job summary

The J.Jill Group is seeking a Sales Lead to support store leadership, drive sales, and deliver an exceptional shopping experience. You will build strong customer relationships, coach team members, and help achieve sales targets in a fast-paced retail environment.

Join a community-focused brand with an inclusive culture, competitive hourly pay, associate discounts, and opportunities for growth. Flexible scheduling including weekends, evenings, and holidays is required.

Qualifications

• 1+ years of retail experience, preferably in women’s specialty retail or a strong sales, customer-obsessed environment.
• Passion for customer service and building meaningful relationships.
• Strong ability to support, inspire, and motivate a team.
• Proven track record of contributing to sales and customer engagement.
• Excellent communication skills and a positive, solution-oriented mindset.
• Ability to work a flexible schedule, including weekends, evenings, and holidays.

Responsibilities

• Act as a role model by developing and maintaining strong customer relationships through genuine interactions.
• Assist in training and developing team members, leading by example, and providing coaching and support to ensure team success.
• Help drive store performance by identifying customer needs, providing personalized styling recommendations, and contributing to achieving sales targets.
• Maintain deep knowledge of J.Jill’s products to support customers in making confident purchasing decisions.
• Assist with store operations, including opening and closing store, manager on duty, visual merchandising, floor sets, inventory management, and adherence to company policies.
• Take ownership of assigned responsibilities, proactively address challenges with a solution-oriented mindset, and support leadership in maintaining a meaningful customer experience.
• Navigate various communication settings across different levels of the organization, adjusting messaging to fit diverse audiences.
• Perform additional responsibilities as assigned to help your store be successful.

Skills

Customer service

Leadership

Communication

Sales oriented

Flexible schedule

Tools

POS System

Mobile devices

Job description

The J.Jill Group is seeking a Sales Lead to support store leadership, drive sales, and deliver an exceptional shopping experience. You will build strong customer relationships, coach team members, and help achieve sales targets in a fast-paced retail environment.

Join a community-focused brand with an inclusive culture, competitive hourly pay, associate discounts, and opportunities for growth. Flexible scheduling including weekends, evenings, and holidays is required.