Retail Sales Lead: Elevate Experience & Innovation

Warby Parker; Annapolis (MD); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

Life insurance

AD&D insurance

Paid sick leave

Paid holidays

Vacation days

401(k) plan

Parental leave

Short-term disability

Employee stock purchase plan

Employee Assistance Program

Bereavement support

Optical education reimbursement

Free eyewear

Job summary

Warby Parker seeks a Sales Supervisor to inspire exceptional customer experiences and drive store performance. You will lead on-floor selling, support front-of-house operations, and participate in special projects while modeling Warby Parker's values.

The role emphasizes entrepreneurial spirit, team leadership, and a commitment to inclusive customer service. The position requires energy, adaptability, and the ability to manage long hours in a retail environment.

Qualifications

• Minimum 6+ months in a management position.
• Proven customer service excellence.
• Ability to lead on-floor selling and front-of-house operations.
• Entrepreneurial, proactive problem-solver.
• Able to work long hours with a positive attitude.

Responsibilities

• Lead the selling on the floor and front-of-house when a manager is not present.
• Open and close the store.
• Communicate Warby Parker's values to customers.
• Foster an inclusive culture with customers and teammates.
• Contribute to process ideation and special projects.

Skills

Interpersonal communication

Customer service

Leadership

Adaptability

Entrepreneurial mindset

Job description

Warby Parker seeks a Sales Supervisor to inspire exceptional customer experiences and drive store performance. You will lead on-floor selling, support front-of-house operations, and participate in special projects while modeling Warby Parker's values.

The role emphasizes entrepreneurial spirit, team leadership, and a commitment to inclusive customer service. The position requires energy, adaptability, and the ability to manage long hours in a retail environment.