Brand Experience & Sales Lead

LOFT; Mishawaka (IN); On-site; USD 24,000 - 34,000; Part time

Benefits offered by this job

401(k) plan

Merchandise discounts

Professional development

Community impact

Job summary

LOFT in Mishawaka, IN is seeking a Sales Lead to model and deliver personalized customer experiences while supporting the store team. You’ll work with the Store Manager to run daily operations and step in as manager when needed.

The role emphasizes brand representation, coaching associates, onboarding new hires, and maintaining visual and operational standards. Flexible schedule includes evenings, weekends, and holidays.

Qualifications

• 6 months of retail sales experience (preferred)
• Management experience (preferred)
• Technology proficient and ability to operate a point-of-sale system
• Enjoys communicating and coaching
• Flexible availability – including evenings, weekends, and holidays
• Takes initiative in making thoughtful decisions
• Ability to organize, delegate, and prioritize assignments to stay on top of deadlines

Responsibilities

• Be a representative of the brand and model personalized customer experience behaviors
• Assist store leaders with onboarding and developing an effective, highly engaged team
• Support an inclusive store environment for associates where everyone feels welcome and engaged
• Uphold the highest visual and operational standards while keeping the focus on the customer
• Use tools to drive a customer-focused team environment and profitable business
• Provide in-the-moment feedback and coaching so each associate can bring their best to customer interactions
• Build productive relationships by sharing ideas and supporting the team
• Use technology to stay informed on company priorities and promotions and provide customers with a seamless omnichannel shopping experience by utilizing available tools
• Seamlessly step into the role of manager when needed

Skills

Retail sales experience

Management experience

Job description

LOFT in Mishawaka, IN is seeking a Sales Lead to model and deliver personalized customer experiences while supporting the store team. You’ll work with the Store Manager to run daily operations and step in as manager when needed.

The role emphasizes brand representation, coaching associates, onboarding new hires, and maintaining visual and operational standards. Flexible schedule includes evenings, weekends, and holidays.