Retail Sales Lead - Drive Community Impact & Growth

The Salvation Army; San Jose (CA); On-site; USD 26,174 - 30,307; Part time

Benefits offered by this job

Opportunity for career growth

Paid time off

Employee Discounts

Employee Referral Bonuses

Job summary

The Salvation Army in San Jose seeks a Sales Lead to drive store operations, deliver outstanding customer service, and promote Do The Most Good at the Stevens Creek Thrift Store.

You will partner with the Store Manager, supervise staff, analyze performance, and safeguard cash and inventory while engaging with donors and the community. This is a part-time, mission-driven role with opportunities for growth.

Qualifications

• High School diploma or GED required.
• Minimum one year of retail experience; supervisory experience preferred.
• Must pass background check (criminal history and Sex Offender Registry).
• Ability to communicate effectively with management, staff, customers and donors.

Responsibilities

• Partner with Store Manager in daily operations: opening/closing, POS, inventory, and donations.
• Assume day-to-day operations in absence of managers; escalate concerns to District Sales Manager.
• Monitor KPIs to drive sales and profitability per budget and goals.
• Schedule staff for coverage; lead meetings; coach and develop employees.
• Ensure high levels of customer and donor satisfaction and maintain community relations.
• Protect currency, inventory and property; manage deposits and security; enforce safety protocols.

Skills

Supervisory experience

Retail experience

Effective communication

Education

High School diploma/GED

Job description

The Salvation Army in San Jose seeks a Sales Lead to drive store operations, deliver outstanding customer service, and promote Do The Most Good at the Stevens Creek Thrift Store.

You will partner with the Store Manager, supervise staff, analyze performance, and safeguard cash and inventory while engaging with donors and the community. This is a part-time, mission-driven role with opportunities for growth.