Retail Sales Lead: Inspire Teams & Drive Sales

J.Jill; Reno (NV); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Competitive pay

Employee discount

Career growth

Inclusive culture

Employee Assistance Program

Job summary

J.Jill is seeking a Sales Lead to support store leadership in driving sales and team support while delivering an exceptional customer experience. You will build meaningful connections with customers and communities in a fast-paced retail environment.

The role emphasizes training and coaching, with a focus on product knowledge and personalized styling. Benefits include a competitive hourly wage, associate discounts, and opportunities for career growth.

Qualifications

• 1+ years of retail experience, preferably in women’s specialty retail or a strong sales, customer‑obsessed environment.
• Passion for customer service and building meaningful relationships.
• Strong ability to support, inspire, and motivate a team.
• Proven track record of contributing to sales and customer engagement.
• Excellent communication skills and a positive, solution‑oriented mindset.
• Ability to work a flexible schedule, including weekends, evenings, and holidays.

Responsibilities

• Act as a role model by developing and maintaining strong customer relationships and supporting community engagement.
• Assist in training and developing team members, providing coaching to ensure success.
• Identify customer needs, offer personalized styling, and contribute to sales targets.
• Maintain product knowledge to guide confident purchases.
• Assist store operations: opening/closing, visual merchandising, inventory, policies.
• Own assigned responsibilities; address challenges with a solution-oriented mindset.
• Navigate communication across levels of the organization, adjusting messaging for diverse audiences.
• Perform additional responsibilities as assigned to help store success.

Skills

Retail experience

Customer service

Team motivation

Sales targets

Communication

Job description

J.Jill is seeking a Sales Lead to support store leadership in driving sales and team support while delivering an exceptional customer experience. You will build meaningful connections with customers and communities in a fast-paced retail environment.

The role emphasizes training and coaching, with a focus on product knowledge and personalized styling. Benefits include a competitive hourly wage, associate discounts, and opportunities for career growth.