Retail Sales Lead: Customer Experience Coach

N23 Premium Brands Opco LLC; Roseville (MN); On-site; USD 18,000 - 22,000; Part time

Job summary

Ann Taylor at KnitWell Group in Roseville, MN seeks a Sales Lead to model exceptional customer experiences and guide associates. You will work closely with the Store Manager and be prepared to step in as manager when needed.

You’ll help onboard and develop a highly engaged team, uphold high visual and operational standards, and use available tools to deliver a seamless omnichannel shopping experience for customers.

Qualifications

• 6+ months of retail sales experience preferred.
• Management experience preferred.
• Technology proficient with ability to operate a point-of-sale system.

Responsibilities

• Be a representative of the brand and model personalized customer experiences.
• Assist store leaders with onboarding and developing an engaged team.
• Support an inclusive store environment for associates.
• Uphold visual and operational standards while focusing on the customer.
• Use tools to drive a customer-focused team and profitable business.
• Provide in-the-moment feedback and coaching to elevate customer interactions.
• Build productive relationships and share ideas with the team.
• Use technology to stay informed on priorities and promotions and support omnichannel shopping.

Skills

Retail sales experience

Management experience

POS system

Communication

Coaching

Flexible availability

Organizational skills

Initiative

Job description

Ann Taylor at KnitWell Group in Roseville, MN seeks a Sales Lead to model exceptional customer experiences and guide associates. You will work closely with the Store Manager and be prepared to step in as manager when needed.

You’ll help onboard and develop a highly engaged team, uphold high visual and operational standards, and use available tools to deliver a seamless omnichannel shopping experience for customers.