Sales Lead: Inspire Teams & Elevate Customer Experience

N23 Premium Brands Opco LLC; Albertville (MN); On-site; USD 18,000 - 23,000; Full time

Benefits offered by this job

401(k) plan

Merchandise discounts

Professional development

Community impact

Job summary

KnitWell Group, the operator of Ann Taylor at Albertville Premium Outlets, is seeking a Sales Lead to deliver personalized customer experiences and guide associates. You will collaborate with the Store Manager to become an expert on store functions and be ready to step in as manager when needed.

The role emphasizes brand representation, coaching, and driving a seamless omnichannel experience while upholding high visual and operational standards in a retail environment.

Qualifications

• 6 months of retail sales experience (preferred).
• Management experience (preferred).
• Technology proficient and ability to operate a point-of-sale system.
• Enjoys communicating and coaching.
• Flexible availability – including evenings, weekends, and holidays.
• Takes initiative in making thoughtful decisions.
• Ability to organize, delegate, and prioritize assignments to stay on top of deadlines.

Responsibilities

• Represent the brand and model personalized customer experiences.
• Assist store leaders with onboarding and developing a highly engaged team.
• Foster an inclusive store environment for associates.
• Uphold visual and operational standards while focusing on customers.
• Use tools to drive a customer-focused, profitable store.
• Provide in-the-moment feedback and coaching.
• Build productive relationships by sharing ideas.
• Stay informed on priorities and promotions to deliver seamless omnichannel experiences.
• Step into management when needed.

Skills

Retail sales

Management experience

POS proficiency

Customer coaching

Flexibility

Tools

POS system

Job description

KnitWell Group, the operator of Ann Taylor at Albertville Premium Outlets, is seeking a Sales Lead to deliver personalized customer experiences and guide associates. You will collaborate with the Store Manager to become an expert on store functions and be ready to step in as manager when needed.

The role emphasizes brand representation, coaching, and driving a seamless omnichannel experience while upholding high visual and operational standards in a retail environment.