Retail Sales Lead & Team Coach

N23 Premium Brands Opco LLC; Katy (TX); On-site; USD 32,000 - 52,000; Part time

Benefits offered by this job

401(k) plan

Merchandise discounts

Professional development

Community impact

Job summary

KnitWell Group, owner of Ann Taylor and other brands, seeks a Sales Lead to drive personalized customer experiences and support associates. You will collaborate with store leadership to uphold brand standards and coach team members in delivering exceptional service.

The role emphasizes flexibility (evenings, weekends, holidays), strong communication, and the ability to step into management when needed, contributing to a high-energy, customer-first store environment.

Qualifications

• 6 months of retail sales experience preferred.
• Management experience preferred.
• Technology proficient and ability to operate a point-of-sale system.
• Enjoys communicating and coaching.

Responsibilities

• Be a representative of the brand and model personalized customer experience behaviors.
• Assist store leaders with onboarding and developing an effective, highly engaged team.
• Support an inclusive store environment for associates where everyone feels welcome and engaged.
• Uphold the highest visual and operational standards while keeping the focus on the customer.
• Use tools to drive a customer-focused team environment and profitable business.
• Provide in-the-moment feedback and coaching so each associate can bring their best to customer interactions.
• Build productive relationships by sharing ideas and supporting the team.
• Use technology to stay informed on company priorities and promotions and provide customers with a seamless omnichannel shopping experience by utilizing available tools.
• Seamlessly step into the role of manager when needed.

Skills

Retail sales experience

Management experience

POS technology

Communication coaching

Flexible availability

Initiative

Organization and delegation

Tools

Point-of-sale system

Job description

KnitWell Group, owner of Ann Taylor and other brands, seeks a Sales Lead to drive personalized customer experiences and support associates. You will collaborate with store leadership to uphold brand standards and coach team members in delivering exceptional service.

The role emphasizes flexibility (evenings, weekends, holidays), strong communication, and the ability to step into management when needed, contributing to a high-energy, customer-first store environment.