Retail Sales Lead & Coach

knitwellgroup; San Antonio (TX); On-site; USD 26,000 - 35,000; Part time

Benefits offered by this job

401(k) plan

Merchandise discounts

Professional development

Community impact

Job summary

Ann Taylor is seeking a Sales Lead to deliver personalized customer experiences and coach associates, partnering with the Store Manager to master store operations. You will be a brand ambassador, stepping in as manager when needed and driving a seamless omnichannel experience for customers.

The role emphasizes coaching, partnership, and flexibility, including evenings, weekends, and holidays, to support store goals and uphold the highest standards of service and presentation.

Qualifications

• 6 months of retail sales experience (preferred).
• Management experience (preferred).
• Experience operating a point-of-sale system.
• Strong communication and coaching skills.
• Flexibility to work evenings, weekends, and holidays.
• Ability to organize, delegate, and prioritize to meet deadlines.

Responsibilities

• Represent the brand and model personalized customer experience behaviors.
• Assist store leaders with onboarding and developing an effective, highly engaged team.
• Support an inclusive store environment for associates where everyone feels welcome and engaged.
• Uphold visual and operational standards while keeping the focus on the customer.
• Use tools to drive a customer-focused team environment and profitable business.
• Provide in-the-moment feedback and coaching so each associate can bring their best to customer interactions.
• Build productive relationships by sharing ideas and supporting the team.
• Use technology to stay informed on company priorities and promotions and provide customers with a seamless omnichannel shopping experience by utilizing available tools.
• Seamlessly step into the role of manager when needed.

Skills

Retail sales

Management experience

POS system proficiency

Communication & coaching

Flexible schedule

Decision making

Organization & delegation

Job description

Ann Taylor is seeking a Sales Lead to deliver personalized customer experiences and coach associates, partnering with the Store Manager to master store operations. You will be a brand ambassador, stepping in as manager when needed and driving a seamless omnichannel experience for customers.

The role emphasizes coaching, partnership, and flexibility, including evenings, weekends, and holidays, to support store goals and uphold the highest standards of service and presentation.