Retail Sales Lead & Customer Experience Coach

Staples, Inc.; Livingston (NJ); On-site; USD 42,000 - 62,000; Part time

Benefits offered by this job

Flexible hours

Weekly pay

Employee discounts

401(k) plan

Health insurance

Job summary

Staples, Inc. is seeking Retail Sales Supervisors in Livingston, NJ. You will champion customer engagement, oversee front-of-store operations, and lead a team to increase sales, conversions, and service while delivering complete solutions.

You will coach peers, manage weekly merchandising activities, and act as Floor Leader to ensure an outstanding shopper experience. This role offers flexible hours with potential for full-time work and strong benefits.

Qualifications

• 1+ year experience selling retail products or services.
• Must be able to engage with customers and understand their needs.
• Effective communication, organization, and adaptability to changing priorities.
• Experience coaching a team and supervising others.
• Ability to work in a fast-paced environment and manage conflict.

Responsibilities

• Provide peer coaching and support to the store team to drive customer service, sales, and conversion.
• Focus on delivering an exceptional store experience with consultative selling and total solutions.
• Own weekly sales and merchandising activities.
• Perform Floor Leader duties to deliver a great customer experience across store areas.
• Champion company initiatives and adapt to changing responsibilities; assist with other duties as assigned.
• Remain available and support an engaging environment.
• Complete daily tasks for merchandising and sales opportunities within the store.
• Assist with completing and delegating operational tasks in partnership with the GM.
• Coach the team on behaviors to win through role-playing and feedback.

Skills

Flexible scheduling

Retail sales experience

Customer engagement

Communication

Team coaching

Conflict management

Adaptability

Integrity

Physical ability

Job description

Staples, Inc. is seeking Retail Sales Supervisors in Livingston, NJ. You will champion customer engagement, oversee front-of-store operations, and lead a team to increase sales, conversions, and service while delivering complete solutions.

You will coach peers, manage weekly merchandising activities, and act as Floor Leader to ensure an outstanding shopper experience. This role offers flexible hours with potential for full-time work and strong benefits.