Retail Sales Lead & Customer Experience Coach

Staples; Southport (IN); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Flexible hours

Weekly pay

Associate discounts on merchandise

401(k) plan with company match

Dental and vision insurance

Career development program

Discounts at retailers

Job summary

Staples is seeking a Retail Sales Supervisor in Indiana to champion customer engagement and oversee front-of-store operations. You will partner with the store team to boost sales, conversions, and service, while actively guiding customers to complete solutions.

The role emphasizes hands-on coaching, weekly merchandising, and directing the team as Floor Leader to deliver outstanding experiences, with opportunities for career development and competitive benefits.

Qualifications

• 1+ year experience selling retail products or services.
• Able to work a flexible schedule including evenings or weekends.
• Strong communication and interpersonal skills.
• Ability to coach a team and supervise others.

Responsibilities

• Provide peer coaching and support to the store team to drive customer service, sales, and conversion.
• Focus on exceptional store experience, consultative selling, and total customer solutions.
• Own weekly sales and merchandising activities.
• Perform Floor Leader role to guide the team in delivering a great customer experience.
• Champion company initiatives and adapt to change.
• Support an engaging store environment and assist with daily tasks.
• Delegate operational tasks in partnership with the GM and coach teammates.

Skills

Customer engagement

Sales leadership

Team coaching

Communication

Organization

Adaptability

Conflict management

Physical ability

Job description

Staples is seeking a Retail Sales Supervisor in Indiana to champion customer engagement and oversee front-of-store operations. You will partner with the store team to boost sales, conversions, and service, while actively guiding customers to complete solutions.

The role emphasizes hands-on coaching, weekly merchandising, and directing the team as Floor Leader to deliver outstanding experiences, with opportunities for career development and competitive benefits.