Store Leader & Customer Experience Coach

Staples, Inc.; Toms River (NJ); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Weekly pay

Bonus plan

401(k) match

Medical insurance

Dental insurance

Vision insurance

Associate discounts

Retailer discounts

Career development

Paid time off

Job summary

Staples, Inc. seeks an Assistant Manager in New Jersey to drive sales, services, and customer engagement in the store. You and your team will build customer relationships, deliver total solutions, and guide a positive, inclusive, and collaborative store culture.

Hiring immediately and offering great perks, including weekly pay and growth opportunities. You will lead a high-performing team, coach and train staff, and ensure execution of store operations while meeting sales goals and customer

Qualifications

• Must have 2+ years managing a sales team in retail or services.
• Experience coaching a team in a customer-centric, solutions-based environment.
• Ability to engage with customers and understand their needs.

Responsibilities

• Develop a high-performing team focused on providing an exceptional store experience.
• Consultative selling and driving conversions to deliver total solutions to every customer.
• Lead coaching, training, and role playing to improve performance.
• Attain sales and services goals, profit margin and store operations execution.
• Establish business cadence for sales readiness.
• Provide direction for merchandising opportunities within the store.
• Assist with delegating operational tasks in partnership with the GM.
• Shared responsibility for total store operations and cost control as well as acting as the Floor Leader.
• Champion company initiatives and adapt to change.

Skills

Team management

Sales coaching

Customer engagement

Communication

Adaptability

Conflict resolution

Job description

Staples, Inc. seeks an Assistant Manager in New Jersey to drive sales, services, and customer engagement in the store. You and your team will build customer relationships, deliver total solutions, and guide a positive, inclusive, and collaborative store culture.

Hiring immediately and offering great perks, including weekly pay and growth opportunities. You will lead a high-performing team, coach and train staff, and ensure execution of store operations while meeting sales goals and customer