Retail Sales Supervisor: Lead Customer Experience

Staples, Inc.; New Jersey; On-site; USD 40,000 - 60,000; Part time

Benefits offered by this job

Flexible hours

Weekly pay

Paid time off

Associate discounts

401(k) plan with company match

Dental and vision insurance

Medical coverage for full-time

Career development program

Job summary

Staples, Inc. in New Jersey is seeking a Retail Sales Supervisor to champion customer engagement and oversee front-of-store operations. You and the store team will focus on increasing sales, conversions and service while actively engaging customers to provide complete solutions. Hiring immediately and schedule may include flexible hours.

You will coach the team, manage weekly merchandising, and partner with the GM to deliver a great in-store experience across departments.

Qualifications

• 1+ year experience selling retail products or services.
• Able to engage with customers and understand their needs.
• Effective communication, organization, and adaptability to changing priorities.
• Experience coaching a team and supervising others.
• Ability to work a flexible schedule based on store needs.
• Physical ability to lift/move materials and stand for long periods.

Responsibilities

• Provide peer coaching and support to the store team to drive customer service, sales, and conversion.
• Focus on exceptional store experience, consultative selling, driving conversion, and providing total solutions to every customer.
• Own weekly sales and merchandising activities.
• Perform Floor Leader role, directing the team to deliver a great customer experience in all areas of the store.
• Champion company initiatives, adapt to change or new responsibilities, and be flexible to perform other duties as assigned.
• Remain available and support an engaging environment.
• Complete daily tasks for merchandising and sales opportunities within the store.
• Assist with completing and delegating operational tasks in partnership with the GM.
• Peer coach team on behaviors to win, deliver great customer service and to deliver results through role playing and feedback.
• Be flexible to perform other duties as assigned

Skills

Retail sales

Customer engagement

Communication skills

Team supervision

Flexible schedule

Physical stamina

Job description

Staples, Inc. in New Jersey is seeking a Retail Sales Supervisor to champion customer engagement and oversee front-of-store operations. You and the store team will focus on increasing sales, conversions and service while actively engaging customers to provide complete solutions. Hiring immediately and schedule may include flexible hours.

You will coach the team, manage weekly merchandising, and partner with the GM to deliver a great in-store experience across departments.