Retail Sales & Experience Leader

Michaels Stores; Frisco City (AL); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Employee discounts

Partner discount programs

401(k) with employer match

Medical, dental, and vision coverage

Telemedicine services

Tuition assistance

Adoption assistance

Commuter benefits

Job summary

The Michaels Companies, Inc. is seeking a Sales Manager for our Frisco, TX store to lead a high-performing selling culture across front-end and service operations.

You will coach staff to deliver brand-aligned customer experiences, supervise POS and Self-Checkout, and support omnichannel initiatives like BOPIS and Same-Day Delivery. You will drive sales KPIs through effective leadership, customer-focused coaching, and day-to-day execution in a fast-paced retail environment, including nights,

Responsibilities

• Assist Store Manager in leading and managing adherence to SOPs and Company programs to ensure compliance with laws and requirements.
• Ensure execution of Company policies and standards, maintaining store conditions and results.
• Model and coach Customer Experience and ART of Selling behaviors to drive conversion and satisfaction.
• Provide Manager-on-Duty coverage, maintaining floor leadership and service standards.

Job description

The Michaels Companies, Inc. is seeking a Sales Manager for our Frisco, TX store to lead a high-performing selling culture across front-end and service operations.

You will coach staff to deliver brand-aligned customer experiences, supervise POS and Self-Checkout, and support omnichannel initiatives like BOPIS and Same-Day Delivery. You will drive sales KPIs through effective leadership, customer-focused coaching, and day-to-day execution in a fast-paced retail environment, including nights,