Retail Sales & Customer Service Associate

Citi Trends, Inc.; Tuscaloosa (AL); On-site; USD 25,000 - 32,000; Part time

Job summary

Citi Trends, Inc. in-store Sales Associate role focusing on delivering outstanding customer service and maintaining knowledge of merchandise to enhance shopper satisfaction.

The position requires a proactive, vigilant individual who communicates effectively, acts with integrity, and thrives in a fast-paced retail environment while supporting positive work culture and change initiatives across the store team.

Qualifications

• Excellent communication and organizational skills.
• Ability to work a flexible schedule including nights and weekends.
• Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages.

Responsibilities

• Processes freight.
• Assists with price changes/markdowns.
• Balances register according to company policy.
• Bags merchandise efficiently when completing a customer's transaction.
• Handles all cash, checks and credit cards correctly and by company policy.
• Obtains management approval for returns, voids and checks.
• Maintains and cleans the store as assigned.
• Delivers proper customer service and greets customers.

Skills

Excellent communication

Flexible schedule

Mathematical calculations

Education

High school diploma or equivalent

Job description

Citi Trends, Inc. in-store Sales Associate role focusing on delivering outstanding customer service and maintaining knowledge of merchandise to enhance shopper satisfaction.

The position requires a proactive, vigilant individual who communicates effectively, acts with integrity, and thrives in a fast-paced retail environment while supporting positive work culture and change initiatives across the store team.