Retail Sales Associate - Customer Experience Pro

Citi Trends, Inc.; Monroe (LA); On-site; USD 26,000 - 32,000; Full time

Job summary

Citi Trends, Inc. is seeking a Sales Associate to deliver excellent customer service, knowledge of merchandise, and proactive engagement with shoppers in-store.

You will handle transactions, price changes, and store maintenance while preserving a positive work culture and supporting change management within the retail team. The role requires flexible scheduling, strong communication, and basic math skills, with focused attention to safety and professional appearance.

Qualifications

• Excellent communication and organizational skills.
• Ability to work a flexible schedule including nights and weekends.
• Ability to perform basic math calculations.

Responsibilities

• Processes freight and assisting with price changes/markdowns.
• Balances register according to company policy.
• Greets customers and provides courteous service; rings customer in a timely fashion.
• Explains exchange/refund policies to customers after transactions.
• Responsible for assisting Store Manager with Loss Prevention procedures.
• Performs other duties as assigned and maintains store cleanliness and organization.

Skills

Communication

Flexibility

Math skills

Education

High school diploma

Job description

Citi Trends, Inc. is seeking a Sales Associate to deliver excellent customer service, knowledge of merchandise, and proactive engagement with shoppers in-store.

You will handle transactions, price changes, and store maintenance while preserving a positive work culture and supporting change management within the retail team. The role requires flexible scheduling, strong communication, and basic math skills, with focused attention to safety and professional appearance.