Customer-Focused Retail Sales Associate

Citi Trends, Inc.; Dothan (AL); On-site; USD 24,000 - 34,000; Full time

Job summary

Citi Trends, Inc. is seeking a Sales Associate to deliver outstanding customer service while maintaining merchandise knowledge and a positive store environment.

The role requires proactive engagement with customers, integrity, and effective communication within a dynamic retail setting. The Sales Associate will contribute to a positive work culture, support store operations, and assist management with duties such as merchandising, price changes, and loss prevention while upholding policy and

Qualifications

• Excellent communication and organizational skills are required.
• Ability to work a flexible schedule including nights and weekends.
• Strong math calculation abilities for transactions and discounts.

Responsibilities

• Processes freight and price changes/markdowns.
• Balances register according to company policy and handles cash, checks, and cards correctly.
• Greet customers, assist with fitting room policies, and ring transactions in a timely manner.
• Explain exchange/refund policies to customers after transactions.
• Assist with loss prevention and report theft or dishonesty per policy.
• Maintain store cleanliness and merchandising on the sales floor.
• Provide professional appearance with name tag and adhere to safety procedures.

Skills

Excellent communication

Organizational skills

Flexible schedule

Math calculations

Education

High school diploma or equivalent

Job description

Citi Trends, Inc. is seeking a Sales Associate to deliver outstanding customer service while maintaining merchandise knowledge and a positive store environment.

The role requires proactive engagement with customers, integrity, and effective communication within a dynamic retail setting. The Sales Associate will contribute to a positive work culture, support store operations, and assist management with duties such as merchandising, price changes, and loss prevention while upholding policy and