Retail Sales Associate — Customer Experience Pro

Citi Trends, Inc.; Brunswick (GA); On-site; USD 17,000 - 22,000; Part time

Job summary

Citi Trends, Inc. is seeking a Sales Associate to deliver excellent customer service in-store and assist with merchandise knowledge for a satisfying shopping experience. You will engage with customers, process transactions, and support a positive work culture.

The role emphasizes integrity, effective communication, and maintaining a neat appearance while adhering to company policies. Prior retail experience is beneficial for a dynamic, multi-location environment.

Qualifications

• Excellent communication and organizational skills.
• Flexible schedule including nights and weekends.
• Proficient in basic math calculations.

Responsibilities

• Processes freight.
• Assists with price changes/markdowns.
• Balances register according to company policy.
• Bags merchandise efficiently when completing a customer's transaction.
• Handles all cash, checks and credit cards correctly and by company policy.
• Obtains management approval when needed for returns, voids and checks.
• Handles maintenance and housekeeping duties as assigned.
• Provides proper customer service such as greeting customers, abides by fitting room policies, rings customer in a timely fashion, thanks customer for shopping at store and invites them to return.
• Follows all safety procedures.
• Maintains professional, neat appearance including wearing a name tag.
• Assists management in merchandising sales floor according to stock level.
• Explains exchange/refund policies to customers after transactions.
• Supports Loss Prevention procedures and cash control, reports incidents as required.
• Performs other duties as may be assigned.

Skills

Communication skills

Organizational skills

Flexible schedule

Math calculations

Education

High school diploma or equivalent

Job description

Citi Trends, Inc. is seeking a Sales Associate to deliver excellent customer service in-store and assist with merchandise knowledge for a satisfying shopping experience. You will engage with customers, process transactions, and support a positive work culture.

The role emphasizes integrity, effective communication, and maintaining a neat appearance while adhering to company policies. Prior retail experience is beneficial for a dynamic, multi-location environment.