Retail Sales & Service Specialist

Citi Trends, Inc.; Texarkana (TX); On-site; USD 17,000 - 22,000; Full time

Job summary

Citi Trends, Inc. is seeking a Sales Associate to deliver exceptional customer service and maintain merchandise knowledge. You will engage with customers, manage transactions, and support store operations in a fast-paced retail environment.

The role involves flexible scheduling, attention to policy compliance, and contributing to a positive work culture within the Department of Store Operations.

Qualifications

• Excellent communication and organizational skills.
• Ability to work a flexible schedule including nights and weekends.
• Ability to perform basic mathematical calculations.

Responsibilities

• Process freight and assist with price changes/markdowns.
• Balance register according to company policy and handle transactions.
• Provide friendly customer service and greet customers.
• Explain exchange/refund policies and assist with returns per policy.
• Support loss prevention by reporting incidents and following procedures.
• Maintain store cleanliness and assist with merchandising on the sales floor.
• Follow all safety procedures and maintain a professional appearance.

Skills

Communication

Flexible schedule

Math basics

Education

High school diploma or equivalent

Job description

Citi Trends, Inc. is seeking a Sales Associate to deliver exceptional customer service and maintain merchandise knowledge. You will engage with customers, manage transactions, and support store operations in a fast-paced retail environment.

The role involves flexible scheduling, attention to policy compliance, and contributing to a positive work culture within the Department of Store Operations.