Retail Sales Associate: Customer Service & POS Expert

Citi Trends, Inc.; Lufkin (TX); On-site; USD 17,000 - 22,000; Full time

Job summary

Citi Trends, Inc. is seeking a Sales Associate to deliver exceptional customer service and possess product knowledge to enhance satisfaction. The role focuses on proactive engagement, integrity, and effective communication in a bustling retail environment.

Responsibilities include assisting with merchandising, price changes, and ensuring accurate cash handling, while upholding safety procedures and professional appearance. This position reports to Store Management in-store.

Qualifications

• Excellent communication and organizational skills.
• Ability to work a flexible schedule including nights and weekends.
• Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages.

Responsibilities

• Process freight and handle price changes/markdowns.
• Balance register and handle cash, checks, and cards per policy.
• Provide friendly customer service and greet customers.
• Explain exchange/refund policies and assist with returns and losses prevention.

Skills

Communication

Organizational skills

Flexible scheduling

Cash handling math

Education

High school diploma or equivalent

Job description

Citi Trends, Inc. is seeking a Sales Associate to deliver exceptional customer service and possess product knowledge to enhance satisfaction. The role focuses on proactive engagement, integrity, and effective communication in a bustling retail environment.

Responsibilities include assisting with merchandising, price changes, and ensuring accurate cash handling, while upholding safety procedures and professional appearance. This position reports to Store Management in-store.