Retail Sales & Customer Experience Associate

Michaels; Beaverton (OR); On-site; USD 19,000 - 25,000; Full time

Job summary

Michaels in Beaverton, OR is seeking a friendly, customer-focused team member to help shoppers locate products, answer questions, and ensure a fast, accurate checkout experience.

You will assist with unloading trucks, stocking shelves, and maintaining store presentation. You’ll promote the Rewards program, enroll customers in Private Label Credit Cards, and support omnichannel processes like Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS).

Qualifications

• Retail and/or customer service experience preferred.

Responsibilities

• Help customers shop, locate products, and provide them with solutions
• Provide a fast and friendly checkout experience; execute cash handling to standards
• Engage customers on the benefits of the Rewards program and Private Label Credit Cards and complete enrollments
• Educate customers on the Voice of Customer (VOC) survey
• Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS)

Skills

Retail experience

Customer service

Job description

Michaels in Beaverton, OR is seeking a friendly, customer-focused team member to help shoppers locate products, answer questions, and ensure a fast, accurate checkout experience.

You will assist with unloading trucks, stocking shelves, and maintaining store presentation. You’ll promote the Rewards program, enroll customers in Private Label Credit Cards, and support omnichannel processes like Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS).