Seasonal Customer Experience Specialist

Michaels Stores; Medford (OR); On-site; USD 21,000 - 25,000; Full time

Job summary

Michaels Stores in Medford, OR is seeking team members to deliver friendly customer service, help shoppers locate products, and ensure a fast, accurate checkout experience.

Role includes assisting with in-store processes, enrollments in rewards programs, and supporting omni-channel services such as Buy Online Pickup in Store and Ship From Store, while maintaining a well-stocked, welcoming store environment.

Qualifications

• Retail and/or customer service experience preferred.
• Cross trained in Custom Framing selling and production.
• Ability to stand for long periods and move around the store.

Responsibilities

• Help customers shop, locate products, and provide solutions.
• Provide a fast checkout experience; execute cash handling to standards.
• Educate customers on the Rewards program and enroll them.
• Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS).
• Participate in truck unload, stocking, and planogram (POGs) processes.

Skills

Retail experience

Customer service

Custom framing

Job description

Michaels Stores in Medford, OR is seeking team members to deliver friendly customer service, help shoppers locate products, and ensure a fast, accurate checkout experience.

Role includes assisting with in-store processes, enrollments in rewards programs, and supporting omni-channel services such as Buy Online Pickup in Store and Ship From Store, while maintaining a well-stocked, welcoming store environment.