Retail Sales Associate & Team Leader

Rack Room Shoes; Fort Worth (TX); On-site; USD 24,000 - 32,000; Full time

Job summary

Rack Room Shoes is seeking a sales associate to provide exceptional customer service and to support store operations. You will greet customers, assist with product knowledge, process sales through the POS, and help maintain organized, attractive merchandise displays.

You will work with store management and fellow associates to meet sales goals and uphold company policies. Prior retail experience, especially in footwear, is preferred, with a focus on accuracy and customer satisfaction.

Qualifications

• Interpersonal skills necessary to deal effectively with external contacts (primarily customers) and with all levels of employees.
• Basic communication (both verbal and non-verbal), organization, and math skills.
• Experience in retail sales, preferably specialty retail or footwear.
• Basic knowledge of the policies and procedures.
• Basic visual merchandising skills and an understanding of the Store Presentation Standards.

Responsibilities

• Create an excellent shopping experience for customers through service standards and selling initiatives.
• Maintain awareness of current promotions and merchandise presentation.
• Keep stock organized and store clean and orderly.
• Develop product knowledge and fitting skills.
• Assist in inventory, shipping/receiving, and merchandise placement as needed.
• Process sales through POS and ensure accuracy of transactions.

Skills

Interpersonal skills

Basic communication

Organization

Math skills

Retail sales experience

Visual merchandising

Job description

Rack Room Shoes is seeking a sales associate to provide exceptional customer service and to support store operations. You will greet customers, assist with product knowledge, process sales through the POS, and help maintain organized, attractive merchandise displays.

You will work with store management and fellow associates to meet sales goals and uphold company policies. Prior retail experience, especially in footwear, is preferred, with a focus on accuracy and customer satisfaction.