Footwear Retail Sales Associate: Customer Experience Leader

Rack Room Shoes

Fort Mill (SC)

On-site

USD 24,000 - 30,000

Full time

14 days+
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Job summary

Rack Room Shoes seeks a Sales Associate to deliver an exceptional shopping experience and support store sales goals. You will lead by example in service, presentation, and accuracy of transactions, while promoting rewards programs and staying informed about promotions.

You will maintain stock, assist with inventories, and help on the sales floor with fitting knowledge and loss prevention awareness. A positive attitude is essential for success in this role.

Qualifications

  • Interpersonal skills to interact with customers and team members.
  • Basic communication, organization and math skills required.
  • Experience in retail sales, preferably specialty retail or footwear.
  • Basic knowledge of policies and procedures.
  • Basic visual merchandising and store presentation skills.

Responsibilities

  • Create an excellent shopping experience for customers following service standards.
  • Promote promotions and rewards programs.
  • Maintain awareness of current sales promotions and merchandise presentation.
  • Handle cash and process transactions accurately through the POS system.
  • Assist in inventories, receiving merchandise, and merchandising on the floor.
  • Ensure shoes are checked for mates during cashier functions.

Skills

Interpersonal skills
Basic communication
Organization
Math skills
Retail experience

Tools

POS terminal

Job description

Rack Room Shoes seeks a Sales Associate to deliver an exceptional shopping experience and support store sales goals. You will lead by example in service, presentation, and accuracy of transactions, while promoting rewards programs and staying informed about promotions.

You will maintain stock, assist with inventories, and help on the sales floor with fitting knowledge and loss prevention awareness. A positive attitude is essential for success in this role.

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