Retail Sales Associate - Expert Fit & Stellar Service

New Balance Athletics, Inc.; Palo Alto (CA); On-site; USD 26,000 - 33,000; Full time

Benefits offered by this job

Medical insurance and dental

Vision and life insurance

401K

Lifestyle reimbursement

Paid time off: 4 weeks vacation, 12hol

Employee discount

Job summary

New Balance Athletics, Inc. is seeking Retail Sale Associates to ensure smooth store operations and deliver exemplary customer service with expert product knowledge. You will greet customers, understand their needs, educate on features, and close sales while maintaining a clean, well-stocked floor.

Past retail experience is preferred; strong math, flexibility for weekends/holidays, and ability to lift up to 50 lbs are required. Located in Stanford, CA with pay range $18.70–$23.60 hourly.

Qualifications

• Must be 18 years or older.
• Strong customer service and verbal communication skills.
• Familiarity with cash register functions.
• Ability to lift up to 50 lbs and stand for extended periods.

Responsibilities

• Provide customer service using proper selling techniques and product knowledge.
• Greet customers and understand their needs.
• Educate customers on product features and benefits.
• Complete sales through effective closing and suggestive selling.
• Fit customers with appropriate NB product and ensure items are labeled and priced.

Skills

Customer service

Verbal communication

Team orientation

Cash handling

Job description

New Balance Athletics, Inc. is seeking Retail Sale Associates to ensure smooth store operations and deliver exemplary customer service with expert product knowledge. You will greet customers, understand their needs, educate on features, and close sales while maintaining a clean, well-stocked floor.

Past retail experience is preferred; strong math, flexibility for weekends/holidays, and ability to lift up to 50 lbs are required. Located in Stanford, CA with pay range $18.70–$23.60 hourly.