Retail Sales Associate - Growth, Tuition & Perks

New Balance, Inc.; Palo Alto (CA); On-site; USD 26,000 - 33,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

401K

Job summary

New Balance is hiring Retail Sale Associates in Stanford, CA. The role focuses on exceptional customer service, product knowledge, and smooth store operations. You will greet customers, understand needs, demonstrate features, and guide them through the purchase with effective selling techniques.

Candidates should be 18+, team-oriented, and flexible to weekend/holiday shifts. The position offers hourly pay with a pay range reflecting experience and location, plus industry-standard benefits in a

Qualifications

• Must be 18 years or older.
• Strong customer service and verbal communication skills.
• Demonstrated ability to flourish in a team environment.
• Familiarity with cash register functions.
• Ability to quickly perform basic math.
• Willingness to work a flexible schedule including weekends and holidays.

Responsibilities

• Provide customer service using proper selling techniques, product knowledge, and the GUEST service model.
• Greet customers and understand their needs; educate on product features and benefits.
• Assist with transactions using suggestive selling and closing techniques.
• Properly fit customers with NB products and inform them about promotions.
• Keep the sales floor neat, organized, and well stocked; ensure items are labeled and priced.
• Support security and safety procedures and report incidents as required.

Skills

Customer service

Verbal communication

Team player

Cash register familiarity

Basic math

Flexible schedule

Tools

Cash register

Job description

New Balance is hiring Retail Sale Associates in Stanford, CA. The role focuses on exceptional customer service, product knowledge, and smooth store operations. You will greet customers, understand needs, demonstrate features, and guide them through the purchase with effective selling techniques.

Candidates should be 18+, team-oriented, and flexible to weekend/holiday shifts. The position offers hourly pay with a pay range reflecting experience and location, plus industry-standard benefits in a