Retail Sales Associate – Customer Service & POS

Citi Trends, Inc.; Garden City (GA); On-site; USD 17,000 - 21,000; Full time

Job summary

Citi Trends is seeking a Store Sales Associate to deliver excellent customer service and maintain knowledge of merchandise to boost satisfaction. This role requires a proactive, friendly professional who engages customers and supports positive store culture.

Responsibilities include processing freight, assisting with price changes, handling transactions, maintaining neat appearances, following safety policies, and supporting loss prevention and merchandising efforts on the sales floor.

Qualifications

• Excellent communication and organizational skills.
• Ability to work a flexible schedule including nights and weekends.
• Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages.

Responsibilities

• Processes freight.
• Assists with price changes/markdowns.
• Balances register according to company policy.
• Bags merchandise efficiently at checkout.
• Handles all cash, checks and credit cards correctly.
• Obtains management approval for returns, voids and checks.
• Maintains store cleanliness and housekeeping duties.
• Provides proper customer service, greets customers, and enforces fitting room policies.

Skills

Communication skills

Scheduling flexibility

Math calculations

Education

High school diploma or equivalent

Job description

Citi Trends is seeking a Store Sales Associate to deliver excellent customer service and maintain knowledge of merchandise to boost satisfaction. This role requires a proactive, friendly professional who engages customers and supports positive store culture.

Responsibilities include processing freight, assisting with price changes, handling transactions, maintaining neat appearances, following safety policies, and supporting loss prevention and merchandising efforts on the sales floor.