Retail Sales Associate / Customer Service

WellBiz Brands, Inc.; South Jordan (UT); On-site; USD 23,419 - 27,552; Full time

Benefits offered by this job

Pay $17 - $20 per hour depending on experience

Bonuses based on monthly conversion numbers

Complimentary monthly massage

Commission opportunities up to $400 or more

Job summary

WellBiz Brands, Inc. is seeking Retail Sales Associates to drive sales of the monthly Elements Wellness Program in South Jordan, Utah. Ideal candidates will thrive in a customer-focused environment, following a proven sales process and demonstrating exceptional listening skills.

Compensation ranges from $17 to $20 per hour, with additional bonuses based on performance. If you have prior retail sales experience and a passion for customer service in a spa-like setting, we want to hear from you!

Qualifications

• Ability to follow a proven sales process to sell the monthly Elements Wellness Program.
• The right candidate must be a strong listener and communicator.
• Experience in customer service, especially in a spa-like environment, is preferred.

Responsibilities

• Sell the monthly Elements Wellness Program and build customer loyalty.
• Transform customer criticism into exceptional service.
• Manage scheduling and payments with easy-to-learn computer programs.

Skills

Sales process adherence

Active listening

Customer service

Retail sales experience

Familiarity with office tools

Job description

Retail Sales Associates enjoy the following perks

• Pay $17 - $20 per hour depending on experience
• Bonuses based on monthly conversion numbers
• A complimentary monthly massage at the studio
• Our team members will earn commission for wellness plan sales and have opportunities to earn up to $400 or more in additional bonuses.

Here’s what we are looking for

• Ability to follow our proven sales process to sell the monthly Elements Wellness Program and build customer loyalty.
• The right candidate must like talking, but more important, love listening to all new clients, established clients, and prospective clients.
• The right candidate can turn every incident of client criticism to a story of great customer service.
• Prior retail sales experience preferred; selling memberships or services in‑person to potential clients.
• Customer Service in a spa‑like or similar environment is preferred; catering experiences that distinguish their value with attention, hospitality, and execution.
• Familiarity with modern office tools and systems; scheduling and payments are all processed with easy‑to‑learn computer programs.
• Driven to create the best work environment for the employees and the best experiences for the client.