Retail Sales Associate / Customer Service

Elements Massage; Castle Rock (CO); On-site; USD 20,664 - 23,419; Part time

Benefits offered by this job

Medical insurance

Complimentary monthly massage

Bonuses based on performance

Job summary

Elements Massage is seeking a Retail Sales Associate in Castle Rock, Colorado. This role involves engaging with clients and promoting the Elements Wellness Program. Candidates should have prior retail sales experience, excellent communication skills, and a passion for customer service. The position offers a competitive hourly wage of $15.00-$17.00 based on experience, along with additional perks like medical insurance and complimentary monthly massages.

Qualifications

• Prior retail sales experience preferred, particularly in-person membership selling.
• Ability to create a welcoming environment and handle client feedback positively.
• Familiarity with computer programs for scheduling and payments.

Responsibilities

• Follow proven sales processes to promote the Elements Wellness Program.
• Engage with clients and foster customer loyalty through communication.
• Strive to create a positive work and client experience.

Skills

Customer service

Sales process proficiency

Effective communication

Attention to detail

Job description

Overview

If you’re looking for a retail sales associate / customer service job where you can positively change the lives of clients in a meaningful way, then look no further!

Retail Sales Associates enjoy the following perks:

• Pay$15.00-$17.00 per hour depending on experience
• Bonuses based on monthly conversion numbers
• Medical insurance
• A complimentary monthly massage at the studio

Here’s what we are looking for:

• Ability to follow our proven sales process to sell the monthly Elements Wellness Program and build customer loyalty.
• The right candidate must like talking, but more important, love listening to all new clients, established clients, and prospective clients.
• The right candidate can turn every incident of client criticism to a story of great customer service.
• Prior retail sales experience preferred; selling memberships or services in‑person to potential clients.
• Customer Service in a spa‑like or similar environment is preferred; catering experiences that distinguish their value with attention, hospitality, and execution.
• Familiarity with modern office tools and systems; scheduling and payments are all processed with easy‑to‑learn computer programs.
• Driven to create the best work environment for the employees and the best experiences for the client.