Retail Sales Associate / Customer Service

Elements Massage; Colorado Springs (CO); On-site; USD 18,184 - 25,898; Part time

Benefits offered by this job

Pay $16 per hour

Bonuses based on monthly conversion numbers

Medical insurance

Complimentary monthly massage

Job summary

Elements Massage is hiring a Retail Sales Associate in Colorado Springs, CO. In this role, you will sell the Elements Wellness Program, build customer loyalty, and contribute to a positive working environment. Strong communication, customer service experience, and teamwork are crucial. Enjoy perks like medical insurance and a complimentary monthly massage. Join us to make a difference in clients' lives in a vibrant and rewarding workplace.

Qualifications

• Prior retail sales experience preferred, especially in memberships.
• Experience in a spa-like customer service environment is an asset.
• Familiarity with modern office tools, scheduling and payments.

Responsibilities

• Follow the sales process to sell the Elements Wellness Program.
• Listen to and address client criticism effectively.
• Contribute to a positive and collaborative workplace.

Skills

Sales process adherence

Customer service

Team collaboration

Multitasking

Professional demeanor

Job description

Overview

If you’re looking for a retail sales associate / customer service job where you can positively change the lives of clients in a meaningful way, then look no further!

Retail Sales Associates enjoy the following perks:

• Pay $16 per hour
• Bonuses based on monthly conversion numbers
• Medical insurance
• A complimentary monthly massage at the studio

Here's what we are looking for:

• Ability to follow our proven sales process to sell the monthly Elements Wellness Program and build customer loyalty.
• The right candidate must like talking, but more important, love listening to all new clients, established clients, and prospective clients.
• The right candidate can turn every incident of client criticism to a story of great customer service.
• Someone who thrives in a team environment, supports their coworkers, and contributes to a positive and collaborative workplace.
• A friendly, enthusiastic, and professional demeanor that makes clients and coworkers feel welcomed and valued.
• Someone who takes ownership of their role, anticipates needs, and actively looks for ways to improve the client experience without needing constant direction.
• Dependability is key; we need team members who show up on time and are ready to contribute.
• Comfortable handling multiple tasks, adjusting to different situations, and maintaining composure in a fast-paced environment.

Qualifications:

• Prior retail sales experience preferred; selling memberships or services in‑person to potential clients.
• Customer Service in a spa‑like or similar environment is preferred; catering experiences that distinguish their value with attention, hospitality, and execution.
• Familiarity with modern office tools and systems; scheduling and payments are all processed with easy‑to‑learn computer programs.
• Driven to create the best work environment for the employees and the best experiences for the client.
• Must provide 1-2 references.

Why You'll Love Working at Our Studio:

• Supportive Work Environment – Be part of a positive, team‑oriented culture where your contributions are valued.
• Exciting and Rewarding Work – You’ll get to build relationships with clients, make a real difference in their well‑being, and be part of a business that prioritizes health and self‑care.
• Career Growth Opportunities – We invest in our team members and love to promote from within!