Retail Sales Associate / Customer Service

Elements Massage; South Jordan (UT); On-site; USD 23,419 - 27,552; Part time

Benefits offered by this job

Pay $17 - $20 per hour

Bonuses based on conversion numbers

Monthly complimentary massage

Commission on wellness plan sales

Job summary

Elements Massage in South Jordan, Utah, is seeking a Retail Sales Associate/Customer Service representative who can positively impact clients' lives. This role involves following a proven sales process, ensuring great customer service, and listening to clients attentively.

Compensation ranges from $17 to $20 per hour, with opportunities for monthly bonuses and other perks like a complimentary massage. If you have retail sales experience and enjoy creating positive customer experiences, we want to hear from you!

Qualifications

• Prior retail sales experience preferred, especially selling memberships in-person.
• Experience in customer service within a spa-like environment is a plus.
• Familiarity with scheduling and payment processing tools.

Responsibilities

• Follow the sales process to sell the Elements Wellness Program.
• Listen actively to clients and build loyalty.
• Turn criticism into positive customer service opportunities.

Skills

Sales process adherence

Active listening

Customer service

Retail sales experience

Familiarity with office tools

Job description

Overview

If you’re looking for a retail sales associate / customer service job where you can positively change the lives of clients in a meaningful way, then look no further!

Retail Sales Associates enjoy the following perks:

• Pay $17 - $20 per hour depending on experience
• Bonuses based on monthly conversion numbers
• A complimentary monthly massage at the studio
• Our team members will earn commission for wellness plan sales and have opportunities to earn up to $400 or more in additional bonuses.

Here’s what we are looking for:

• Ability to follow our proven sales process to sell the monthly Elements Wellness Program and build customer loyalty.
• The right candidate must like talking, but more important, love listening to all new clients, established clients, and prospective clients.
• The right candidate can turn every incident of client criticism to a story of great customer service.
• Prior retail sales experience preferred; selling memberships or services in‑person to potential clients.
• Customer Service in a spa‑like or similar environment is preferred; catering experiences that distinguish their value with attention, hospitality, and execution.
• Familiarity with modern office tools and systems; scheduling and payments are all processed with easy‑to‑learn computer programs.
• Driven to create the best work environment for the employees and the best experiences for the client.

Legal Disclaimer

©2023 Elements Therapeutic Massage, LLC ("ETM"). Each Elements Massage® studio is independently owned and operated. Franchise owners are solely responsible for all employment decisions and matters regarding their independently owned and operated studios. All individuals hired by franchise owners’ studios are their employees, not those of ETM. Elements Massage® + design are registered trademarks owned by ETM.