Retail Sales Associate / Customer Service

WellBiz Brands, Inc.; Paradise Valley (AZ); On-site; USD 22,041 - 23,419; Full time

Benefits offered by this job

Medical insurance

Monthly massage

Bonuses based on performance

Commission on wellness plan sales

Job summary

Elements Massage in Paradise Valley is seeking a friendly Retail Sales Associate to guide clients through our wellness programs and deliver outstanding service. You will listen to clients, follow our sales process, and build lasting relationships while promoting monthly wellness memberships.

Experience in retail sales is a plus; familiarity with scheduling and payments through simple computer programs helps you excel.

Qualifications

• Ability to follow proven sales process to sell Elements Wellness Program and build customer loyalty.
• Love listening to clients and prospects, turning feedback into great service.
• Prior retail sales experience is a plus; experience selling memberships or services helps.

Responsibilities

• Sell the Elements Wellness Program and memberships to clients.
• Provide friendly, attentive customer service and follow up with clients.
• Process payments and coordinate scheduling using simple computer programs.

Skills

Customer service

Sales

Listening

Tools

POS systems

Scheduling software

Job description

If you’re looking for a retail sales associate / customer service job where you can positively change the lives of clients in a meaningful way, then look no further!

Retail Sales Associates enjoy the following perks

• Pay $16-17 per hour depending on experience
• Bonuses based on monthly conversion numbers
• Medical insurance
• A complimentary monthly massage at the studio
• Our team members will earn commission for wellness plan sales and have opportunities to earn up to $300+ in additional bonuses.

Here’s what we are looking for

• Ability to follow our proven sales process to sell the monthly Elements Wellness Program and build customer loyalty.
• The right candidate must like talking, but more important, love listening to all new clients, established clients, and prospective clients.
• The right candidate can turn every incident of client criticism to a story of great customer service.
• Prior retail sales experience preferred; selling memberships or services in‑person to potential clients.
• Customer Service in a spa‑like or similar environment is preferred; catering experiences that distinguish their value with attention, hospitality, and execution.
• Familiarity with modern office tools and systems; scheduling and payments are all processed with easy‑to‑learn computer programs.
• Driven to create the best work environment for the employees and the best experiences for the client.

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