Retail Sales Associate / Customer Service

Elements Massage; West Allis (WI); On-site; USD 20,664 - 24,796; Part time

Benefits offered by this job

Pay $15-18 per hour

Bonuses based on monthly conversion numbers

Medical insurance

Complimentary monthly massage

Bonuses for sales contests

Job summary

Elements Massage in West Allis is seeking a Retail Sales Associate to enhance customer experiences and drive sales of the Elements Wellness Program. The ideal candidate will have previous retail sales experience, exceptional customer service skills, and a passion for listening to clients. The position offers an hourly pay of $15-18, bonuses based on performance, medical insurance, and additional perks like complimentary monthly massages. Join a team dedicated to improving clients' lives through meaningful interactions.

Qualifications

• Prior retail sales experience preferred.
• Customer service in a spa-like environment is a plus.
• Familiarity with computer programs for scheduling and payment.

Responsibilities

• Sell the monthly Elements Wellness Program.
• Build customer loyalty through positive interactions.
• Transform client criticism into stories of service excellence.

Skills

Sales process adherence

Customer service skills

Communication

Listening

Tools

Scheduling software

Payment processing systems

Job description

Overview

If you’re looking for a retail sales associate / customer service job where you can positively change the lives of clients in a meaningful way, then look no further!

Retail Sales Associates enjoy the following perks:

• Pay $15-18 per hour depending on experience
• Bonuses based on monthly conversion numbers
• Medical insurance
• A complimentary monthly massage at the studio
• Our team members will earn bonuses for sales contests and have opportunities to earn additional bonuses, updated on a monthly basis.

Here's what we are looking for:

• Ability to follow our proven sales process to sell the monthly Elements Wellness Program and build customer loyalty.
• The right candidate must like talking, but more important, love listening to all new clients, established clients, and prospective clients.
• The right candidate can turn every incident of client criticism to a story of great customer service. Qualifications:
• Prior retail sales experience preferred; selling memberships or services in‑person to potential clients.
• Customer Service in a spa‑like or similar environment is preferred; catering experiences that distinguish their value with attention, hospitality, and execution.
• Familiarity with modern office tools and systems; scheduling and payments are all processed with easy‑to‑learn computer programs.
• Driven to create the best work environment for the employees and the best experiences for the client.