Retail Sales Associate / Customer Service

WellBiz Brands, Inc.; Miami (FL); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Pay $15-16/hr

Monthly bonuses

Dental Insurance

Vision Insurance

Paid Time Off

Retail Discounts

Complimentary monthly massage

Wellness commissions and additional $2

Job summary

Elements Massage, LLC in Miami is seeking a Retail Sales Associate to welcome clients, follow our proven sales process for the Elements Wellness Program, and build lasting relationships. You will listen actively, resolve concerns with exceptional service, and contribute to a positive studio atmosphere.

Prior retail experience and a wellness-oriented mindset are valued; training provided. Enjoy competitive hourly pay ($15-$16), monthly bonuses based on conversions, benefits including dental and

Qualifications

• Retail sales experience preferred.
• Spa-like customer service experience preferred.
• Familiarity with scheduling and payments software.

Responsibilities

• Sell Elements Wellness Program to clients and build loyalty.
• Provide friendly, attentive service and address client questions.
• Follow the proven sales process to maximize conversions.

Skills

Active listening

Sales experience

Customer service

Hospitality

Tools

POS systems

Scheduling software

Job description

If you're looking for a retail sales associate / customer service job where you can positively change the lives of clients in a meaningful way, then look no further!

Retail Sales Associates enjoy the following perks

• Pay $15 - $16 per hour depending on experience
• Bonuses based on monthly conversion numbers
• Dental Insurance
• Vision Insurance
• Paid Time Off
• Retail Discounts
• A complimentary monthly massage at the studio
• Our team members will earn commission for wellness plan sales and have opportunities to earn up to $200+ in additional bonuses.

Here's what we are looking for

• Ability to follow our proven sales process to sell the monthly Elements Wellness Program and build customer loyalty.
• The right candidate must like talking, but more important, love listening to all new clients, established clients, and prospective clients.
• The right candidate can turn every incident of client criticism to a story of great customer service.
• Qualifications
• Prior retail sales experience preferred; selling memberships or services in-person to potential clients.
• Customer Service in a spa-like or similar environment is preferred; catering experiences that distinguish their value with attention, hospitality, and execution.
• Familiarity with modern office tools and systems; scheduling and payments are all processed with easy-to-learn computer programs.
• Driven to create the best work environment for the employees and the best experiences for the client.

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