Retail Sales Associate / Customer Service

Elements Massage; Paradise Valley (AZ); On-site; USD 22,000 - 23,000; Full time

Benefits offered by this job

Medical insurance

Complimentary monthly massage

Bonuses based on monthly conversion

Commission on wellness plan sales (up‑

Job summary

Elements Therapeutic Massage, LLC is hiring a Retail Sales Associate in Paradise Valley to drive membership sales and provide exceptional client service. You will follow our proven sales process to promote the Elements Wellness Program, build loyalty, and turn client interactions into positive outcomes.

Perks include competitive hourly pay ($16-$17), monthly bonuses based on conversions, medical insurance, a complimentary monthly massage, and commission on wellness plan sales up to $200 in

Qualifications

• Prior retail sales experience preferred; selling memberships or services in‑person.
• Customer service in spa‑like environment preferred.
• Ability to follow our proven sales process to sell the monthly Elements Wellness Program.

Skills

Active listening

Sales experience

Customer service

Tools

POS systems

Job description

Overview

If you’re looking for a retail sales associate / customer service job where you can positively change the lives of clients in a meaningful way, then look no further!

Retail Sales Associates enjoy the following perks:

• Pay $16-$17per hour depending on experience
• Bonuses based on monthly conversion numbers
• Medical insurance
• A complimentary monthly massage at the studio
• Our team members will earn commission for wellness plan sales and have opportunities to earn up to $200in additional bonuses.

Here's what we are looking for:

• Ability to follow our proven sales process to sell the monthly Elements Wellness Program and build customer loyalty.
• The right candidate must like talking, but more important, love listening to all new clients, established clients, and prospective clients.
• The right candidate can turn every incident of client criticism to a story of great customer service. Qualifications:
• Prior retail sales experience preferred; selling memberships or services in‑person to potential clients.
• Customer Service in a spa‑like or similar environment is preferred; catering experiences that distinguish their value with attention, hospitality, and execution.
• Familiarity with modern office tools and systems; scheduling and payments are all processed with easy‑to‑learn computer programs.
• Driven to create the best work environment for the employees and the best experiences for the client.

Legal Disclaimer

©2023 Elements Therapeutic Massage, LLC (“ETM”). Each Elements Massage® studio is independently owned and operated. Franchise owners are solely responsible for all employment decisions and matters regarding their independently owned and operated studios. All individuals hired by franchise owners’ studios are their employees, not those of ETM. Elements Massage® + design are registered trademarks owned by ETM.