Retail Sales Associate / Customer Service

WellBiz Brands, Inc.; McKinney (TX); On-site; USD 19,000 - 23,000; Full time

Benefits offered by this job

Hourly pay $14–$17

Bonuses based on monthly conversion

Complimentary monthly massage

Complimentary skincare every three |mo

Wellness plan sales commission

Job summary

Elements Massage in McKinney, TX is hiring Retail Sales Associates to positively change clients’ lives through a proven sales process and exceptional service.

You will sell the Elements Wellness Program, listen carefully to newcomers and long-time clients, and turn any feedback into memorable experiences. Prior retail sales experience is preferred. Knowledge of Word/Excel helps with scheduling and payments. Competitive hourly pay with bonuses and wellness perks awaits.

Qualifications

• Retail sales experience preferred; selling memberships or services in-person.
• Customer service in spa-like environment preferred; focus on hospitality and execution.
• Familiar with scheduling and payments through computer programs.

Responsibilities

• Sell the Elements Wellness Program and build customer loyalty.
• Listen to clients and provide exceptional service throughout the visit.
• Turn client feedback into positive service stories and experiences.

Skills

Listening

Sales skills

Customer service

Communication

Hospitality

Tools

Word

Excel

Job description

If you're looking for a retail sales associate / customer service job where you can positively change the lives of clients in a meaningful way, then look no further!

Retail Sales Associates enjoy the following perks

• Pay $14 to $17 per hour depending on experience
• Bonuses based on monthly conversion numbers
• A complimentary monthly massage at the studio. Complientary Skincare every three months at the studio.
• Our team members will earn commission for wellness plan sales.

Here’s what we are looking for

• Ability to follow our proven sales process to sell the monthly Elements Wellness Program and build customer loyalty.
• The right candidate must like talking, but more important, love listening to all new clients, established clients, and prospective clients.
• The right candidate can turn every incident of client criticism to a story of great customer service.
• Prior retail sales experience preferred; selling memberships or services in-person to potential clients.
• Customer Service in a spa-like or similar environment is preferred; catering experiences that distinguish their value with attention, hospitality, and execution.
• Familiarity with modern office tools and systems; scheduling and payments are all processed with easy-to-learn computer programs.
• Driven to create the best work environment for the employees and the best experiences for the client.
• Proficient in Word, Excel

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