Retail Sales Associate - Customer-Focused & Fit Expert

New Balance; Cypress (TX); On-site; USD 17,908 - 27,552; Full time

Benefits offered by this job

Medical Insurance

Dental & Vision

401K

Lifestyle Reimbursement

Vacation & Holidays

Parental Leave

Associate Discount

Job summary

New Balance in Cypress, TX is seeking a Retail Sales Associate to ensure smooth store operations and deliver exemplary customer service. You will utilize expert product knowledge to assist customers throughout the transaction while positively representing the New Balance brand.

Responsibilities include greeting customers, understanding needs, educating on features, and processing transactions. You will keep the floor neat, support promotions, and follow safety guidelines to ensure a great

Qualifications

• Must be 18 years or older.
• Past retail experience preferred, but not necessary.
• Strong customer service and verbal communication skills.
• Demonstrated ability to flourish in a team environment.
• Familiarity with cash register functions.
• Ability to quickly perform basic math.
• Willingness to work a flexible schedule that may include weekends and holidays.
• Physical requirements: lift 4 lbs. frequently; lift maximum 8 lbs. occasionally; kneel or squat frequently; move boxes of product up to 50 lbs; stand for extended periods; climb ladders occasionally; stairs frequently.

Responsibilities

• Provide customer service using proper selling techniques, product knowledge, and the GUEST service model.
• Correctly measure and fit customers with appropriate NB product.
• Inform customers about promotions.
• Keep the floor neat, organized, and well stocked.
• Make sure items are labeled and price marked properly.
• Protect products by monitoring security and reporting issues.
• Follow safety regulations and report accidents promptly.

Skills

Customer service

Verbal communication

Teamwork

Cash register

Basic math

Flexible schedule

Job description

New Balance in Cypress, TX is seeking a Retail Sales Associate to ensure smooth store operations and deliver exemplary customer service. You will utilize expert product knowledge to assist customers throughout the transaction while positively representing the New Balance brand.

Responsibilities include greeting customers, understanding needs, educating on features, and processing transactions. You will keep the floor neat, support promotions, and follow safety guidelines to ensure a great