Retail Sales Associate - Customer Experience Pro

Citi Trends, Inc.; Redlands (CA); On-site; USD 21,000 - 25,000; Full time

Job summary

Citi Trends is seeking a Store Sales Associate to deliver outstanding customer service and maintain product knowledge in-store. You will engage customers, process transactions, and keep the sales floor organized and inviting.

The role requires flexibility to work nights and weekends, along with basic math skills and attentiveness to store policies. Equal opportunity employer, focused on a positive retail environment.

Qualifications

• Excellent communication and organizational skills.
• Ability to work a flexible schedule including nights and weekends.
• Ability to perform mathematical calculations such as addition, subtraction, multiplication, and percentages.

Responsibilities

• Processes freight.
• Assists with price changes/markdowns.
• Balances register according to company policy.
• Bags merchandise efficiently during transactions.
• Handles cash, checks and credit cards per policy.
• Explains exchange/refund policies to customers after transactions.
• Supports Loss Prevention procedures and reports incidents.

Skills

Excellent communication

Organizational skills

Flexible schedule

Education

High school diploma or equivalent

Job description

Citi Trends is seeking a Store Sales Associate to deliver outstanding customer service and maintain product knowledge in-store. You will engage customers, process transactions, and keep the sales floor organized and inviting.

The role requires flexibility to work nights and weekends, along with basic math skills and attentiveness to store policies. Equal opportunity employer, focused on a positive retail environment.